Provide mechanical tutorials and training services
To ensure trouble-free operation of the machine, the Kyang Yhe team provides complete training to know all parts of the machine and help troubleshoot all problems.
Complete teaching process and provide professional and comprehensive services
The Complete Process Includes : Confirmation -> Onsite Tutorial & Training -> Follow-Up & Consultation
Confirm the equipment and model, voltage and part number used in advance.
Onsite Tutorial & Training :
- Confirmation and inventory of machine parts : check the machines and accessories are the same as the original factory.
- Machine part and function recognition.
- Assembly and disassembly training : daily cleaning of parts and disassembly of wearable parts.
- Operation and adjustment : after the finished product is produced, confirm the product meets the customer's requirements.
- Additional or special requirements. (whole plant project)
Follow up and consultation: contact us by phone, e-mail or other means, and our customer service team will reply as soon as possible.
Provide Remote Training
If in any case we are unable to send our engineers over for onsite support, KY offers remote video services. either online videos or tutorial videos are available upon request.